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Thread: Attunity Replicate can't connect to Cloudbeam (for Azure SQL DW)

  1. #1
    govindaraj84 is offline Junior Member
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    Unhappy Attunity Replicate can't connect to Cloudbeam (for Azure SQL DW)

    We are having difficulties connecting to Attunity Cloudbeam from Attunity Replicate server.

    Setup:
    1. Attunite Replicate is installed behind corporate firewall. Port 5746 (for Cloudbeam) and Port 1433 (for Azure SQL DW) has been opened and can verify connectivity through TELNET.
    2. Attunity Cloudbeam has been provisioned in Azure VM using Marketplace Template.
    3. Password has been set in Attunity Cloudbeam.
    4. From Attunity Replicate can connect to Azure SQL DW. Attunity Cloudbeam and Azure Blob Storage details have been entered correctly.
    5. While Testing Connection, getting the below error.


    00007184: 2017-03-14T21:26:31 [SERVER ]I: Going to connect to server mbie-poc-dbsrv-dev1.database.windows.net database mbie-poc-dw-dev1 (cloud_imp.c:1405)00007184: 2017-03-14T21:26:33 [SERVER ]I: Connected to server mbie-poc-dbsrv-dev1.database.windows.net database mbie-poc-dw-dev1 successfully. (cloud_imp.c:1423)
    00007184: 2017-03-14T21:26:34 [INFRASTRUCTURE ]E: Http request for url </attunitytransfer/rest/agent/pre_secure_link?request=64d0a24b-fb3d-fa4e-9ded-d664f99fde5b> failed: status = 403, message = <Invalid plugin root url; only '/agent','/transfer' root url plugins are supported> Http request failed. (at_csdk.c:806)
    00007184: 2017-03-14T21:26:34 [INFRASTRUCTURE ]E: pre encryption step failed Failed to encrypt csdk link: pre-encryption step failed (at_csdk.c:1067)
    00007184: 2017-03-14T21:26:34 [INFRASTRUCTURE ]E: Post connect callback failed. [1000310] Post connect callback failed. (at_http_client.c:915)
    00007184: 2017-03-14T21:26:34 [INFRASTRUCTURE ]E: - [123002] Failed to connect to Attunity CloudBeam AMI. (ar_cifta.c:487)
    00007184: 2017-03-14T21:26:34 [INFRASTRUCTURE ]E: -Http request for url </attunitytransfer/rest/agent/pre_secure_link?request=64d0a24b-fb3d-fa4e-9ded-d664f99fde5b> failed: status = 403, message = <Invalid plugin root url; only '/agent','/transfer' root url plugins are supported> [123002] Failed to connect to Attunity CloudBeam AMI. (ar_cifta.c:487)
    00007184: 2017-03-14T21:26:34 [INFRASTRUCTURE ]E: -Http request for url </attunitytransfer/rest/agent/pre_secure_link?request=64d0a24b-fb3d-fa4e-9ded-d664f99fde5b> failed: status = 403, message = <Invalid plugin root url; only '/agent','/transfer' root url plugins are supported>; pre encryption step failed; Post connect callback failed. [1000310] [123002] Failed to connect to Attunity CloudBeam AMI. (ar_cifta.c:487)
    00007184: 2017-03-14T21:26:34 [INFRASTRUCTURE ]E: failed to connect [123002] Failed to connect to Attunity CloudBeam AMI. (ar_cifta.c:487)
    00007184: 2017-03-14T21:26:34 [SERVER ]E: Failed to start VM Image Client [123002] Failed to connect to Attunity CloudBeam AMI. (cloud_imp.c:1495)
    00007184: 2017-03-14T21:26:34 [SERVER ]E: Failed to start VM Image Client [123002] Failed to connect to Attunity CloudBeam AMI. (cloud_imp.c:1495)

    Looks like a product fault, as this has been tested in a different environment with no firewall and still fails with the same error.

    Replicate Version is 5.0.3.38; Cloudbeam version is 5.0.0.28

    Regards,
    Govind

  2. #2
    govindaraj84 is offline Junior Member
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    Upgraded both servers but still 'Test Connection' fails

    Surprisingly through our support we found we had to upgrade both cloud beam and replicate servers. However the connections still failing with the below error.

    00002900: 2017-04-10T14:50:30 [FILE_FACTORY ]E: AZF-E-STERR, Failed to access <test-container01>. Unable to connect to the remote server [1000061] (at_universal_fs_object.c:373)
    00002900: 2017-04-10T14:50:30 [INFRASTRUCTURE ]E: AZF-E-STERR, Failed to access <test-container01>. Unable to connect to the remote server [1023000] (ar_cifta.c:489)
    00002900: 2017-04-10T14:50:30 [INFRASTRUCTURE ]E: Cloud credetials incorrect [1023000] (ar_cifta.c:2001)
    00002900: 2017-04-10T14:50:30 [SERVER ]E: Failed to start VM Image Client [1023000] (cloud_imp.c:1558)

  3. #3
    stevenguyen is offline Senior Member
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    Make sure you have all ports open and got through the quick start guide.

    Quick Start Guide: Attunity CloudBeam for Azure Data and Analytic Services | Attunity

    Also, I assume that you are running Attunity Replicate version 5.1.2.142 on premise

    and

    For the Attunity Azure CloudBeam version 5.1.2.81

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