Supporting Microsoft Attunity SSIS products - General instructions and Tips:

1- Make sure a case was opened with the MS team with the proper priority.
2- MS and Attunity teams are working side by side to give the utmost support possible to resolve any outstanding issue.
3 - refer to MS MSDN articles for troubleshooting guides, such as Troubleshoot CDC Instance Errors in Microsoft Change Data Capture for Oracle by Attunity - TechNet Articles - United States (English) - TechNet Wiki